1. Information We Collect
a. Device and Technical Data
When you open or use Crystal Clean, we may automatically collect technical and device-related information, including:

• Device model and hardware type
• Operating system version
• Unique identifiers (e.g., IMEI)
• MAC and IP addresses
• Installed app version
• Network connection details
• System and crash logs

This information helps us keep the app functional, secure, and compatible across supported devices.

b. User-Provided Content
If you interact with Crystal Clean’s features, we may collect:

• Files or media processed within the app
• Feedback, questions, or inquiries you send us
• Any other content you intentionally provide

This data allows us to deliver support, detect misuse, and continuously improve the user experience.

c. Photo & Camera Access
Certain optional features may require access to your photo library or camera in order to:

• Enable media-cleaning tools
• Support visual-based features

Access is always optional and requires your explicit permission. Media remains on your device and is never stored or shared externally.

2. How We Use Your Information
The information we collect is used to:

• Maintain and improve app stability and performance
• Provide important notifications, updates, and alerts
• Respond to support requests and user feedback
• Personalize the app experience
• Troubleshoot crashes or technical issues
• Strengthen safety measures, including fraud detection
• Enhance the effectiveness of promotional or advertising content

3. Sharing of Information
We do not sell your personal data. In limited cases, certain technical details may be shared with trusted third parties, for example:

• To assist with billing or refund requests that require diagnostic or transactional information

Any shared data is managed securely and used solely for the intended purpose.

4. Updates to This Policy
From time to time, we may update this Privacy Policy to reflect changes in Crystal Clean, evolving legal requirements, or user feedback. Significant updates will be communicated through the app or other official channels. We encourage you to review this policy periodically.

5. Contact
If you have questions or concerns regarding your privacy or how your data is handled, you can contact us at:
[email protected]